Order Change / Cancellation Eligibility Window

Order Change / Cancellation Eligibility Window

We fully understand that sometimes you may change your mind after placing an order, and would like to do our best to meet your request.

1. Change / Cancellation Request received within 3 days from the original order date
You can request to swap to another product or size, or to cancel the order at no cost on your end. For example, if you paid $100 for the item and $10 for shipping, you will receive $100 + $10 when you request to cancel an order during this period. We will process your request within 2 business days.

2. Change / Cancellation Request received after 3 days from the original order date.
Your parcel has already been processed by the postal or courier network, and is being transported to your country/state. At this time, we can not accept cancellation request. Please follow the Return/Exchange instruction here.